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Extended downtime
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07-30-2010, 08:15 PM
Post: #1
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Extended downtime
Hello,
Server 'pyro' was down for 6 hours from 00:04AM EST to 06:02AM EST due to a damaged RAM stick. The datacenter tech handling the issue was apparently inexperienced and our server node had some issues during boot. Thank you for hosting with NiftyHost. Hi! I'm Zack, and I founded NiftyHost. If you need anything, just PM me!
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07-30-2010, 11:26 PM
Post: #2
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RE: Extended downtime
Zack, that statement of them being inexperienced was inaccurate. First 30 min they did the first step by a reboot of our VPS only, the next they saw the whole rack was offline and noticed it was damaged ram. Then the whole rack had to do fsck which takes a while to do. Then you have to wait another 30 minutes for the server to reboot.
![[Image: rvqs.gif]](http://uberfile.info/f/rvqs.gif)
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07-31-2010, 06:22 AM
Post: #3
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RE: Extended downtime
I see. No problem, issues arise sometimes that are unavoidable.
Cheers, Matt Super Moderator My Portfolio | My Twitter- Follow Me! |
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07-31-2010, 09:50 AM
Post: #4
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RE: Extended downtime
I kept trying to get on at that time lol
Proud Member of Niftyhost! ![[Image: sig.png]](http://zackwilson.co.cc/sig.png)
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07-31-2010, 09:53 AM
Post: #5
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RE: Extended downtime
Yeah, sorry about that. It is a long time to be out, but at least it was early for the target audience.
Hi! I'm Zack, and I founded NiftyHost. If you need anything, just PM me!
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07-31-2010, 11:41 AM
Post: #6
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RE: Extended downtime
Yeah, that's a good thing
Cheers, Matt Super Moderator My Portfolio | My Twitter- Follow Me! |
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07-31-2010, 12:03 PM
Post: #7
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RE: Extended downtime
np lol, it was just telling me that I needed to go to bed instead of being up so late
Proud Member of Niftyhost!
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07-31-2010, 01:11 PM
Post: #8
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RE: Extended downtime
thanks zack and mghq's great explanation
hope niftyhost will be better in the future |
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07-31-2010, 03:26 PM
Post: #9
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RE: Extended downtime
It's actually a pretty random isolated incident for this to happen. Nobody sabotaged our server on purpose.
Hi! I'm Zack, and I founded NiftyHost. If you need anything, just PM me!
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08-01-2010, 12:32 PM
Post: #10
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RE: Extended downtime
Sabatoge by someone? Guess not.
Maybe high server load damaged the RAM stick? Cheers, Matt Super Moderator My Portfolio | My Twitter- Follow Me! |
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